Privacy settings

We use technical cookies, that are necessary for the management of the website and statistical cookies (including third parties cookies). For more information read the details in our Privacy Policy. Statistical cookies (inclusive of third parties cookies) are used only with your consent. By clicking “Select all and accept” you consent to our use of statistical cookies (inclusive of third parties cookies).

To customize your privacy settings, tick your preferences in the checkboxes and click “Apply selection”. You can always change the privacy settings and deactivate cookies by following the instructions in the Privacy Policy.

Apply selection Select all and accept

Fill the form to proceed to download

    Contact us

    Fill the form to ask more informations about

      IMA is loading

      IMA DAIRY & FOOD USA - Find your Local Sales & Service Contact

      IMA Dairy & Food takes pride in delivering today's finest machinery, service and support for our customers throughout the industry. Please contact us for more information on our how our customer care teams can assist in keeping your equipment operating at peak efficiency and any other needs you may have.

      Local Sales

       

      IMA Dairy & Food USA – West coast 

      Sales Manager: Mike Carcuro

      michele.carcuro@ima.it 
      phone 978 549 2285

       

      IMA Dairy & Food USA – Midwest

      Sales Manager: Andrew Butler

      andrew.butler@ima.it 
      phone  978 798 8448

       

      IMA Dairy & Food USA – East coast

      Sales Manager: Jerry Watkins

      jerry.watkins@ima.it 
      phone 704 954 4998

      Local Service

      Exceptional Customer Care

      At IMA Dairy & Food, we have teams of experienced professionals ready to provide assistance at all times – whether in person or remote – in order to ensure that your machinery is delivering the results that you demand. From spare parts and scheduled maintenance, to retrofits and refurbishing, our factory-trained service experts are here to help. By adhering to predictive maintenance schedules, utilizing genuine OEM parts and completing ongoing training courses, the number of issues that might require an on-site service call can be kept to a minimum.  

      Should the need arise for Remote Service, our Augmented Reality Platform allows us to see and hear your equipment operate exactly as if we were on the plant floor. 

       Augmented Reality Features/Benefits:

      • Fast Response Time to Problems
      • 2-Way Video/Picture Capture & Sharing
      • Telestration Capabilities over Live-Video
      • Standard & IR Camera
      • Easy & Secure Communication over Wi-Fi
      • IOS/Android Compatible
      • Reduced Service Costs

                


      IMA Dairy & Food USA Inc.
      7, New Lancaster Road
      Leominster, MA 01453

      T  978 549 4823
      Service Hotline 978 227 1901