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IMA DAIRY & FOOD USA - Find your Local Sales & Service Contact

IMA Dairy & Food takes pride in delivering today's finest machinery, service and support for our customers throughout the industry. Please contact us for more information on our how our customer care teams can assist in keeping your equipment operating at peak efficiency and any other needs you may have.

Local Sales

 

IMA Dairy & Food USA – West coast 

Sales Manager: Mike Carcuro

michele.carcuro@ima.it 
phone 978 549 2285

 

IMA Dairy & Food USA – Midwest

Sales Manager: Andrew Butler

andrew.butler@ima.it 
phone  978 798 8448

 

IMA Dairy & Food USA – East coast

Sales Manager: Jerry Watkins

jerry.watkins@ima.it 
phone 704 954 4998

Local Service

Exceptional Customer Care

At IMA Dairy & Food, we have teams of experienced professionals ready to provide assistance at all times – whether in person or remote – in order to ensure that your machinery is delivering the results that you demand. From spare parts and scheduled maintenance, to retrofits and refurbishing, our factory-trained service experts are here to help. By adhering to predictive maintenance schedules, utilizing genuine OEM parts and completing ongoing training courses, the number of issues that might require an on-site service call can be kept to a minimum.  

Should the need arise for Remote Service, our Augmented Reality Platform allows us to see and hear your equipment operate exactly as if we were on the plant floor. 

 Augmented Reality Features/Benefits:

  • Fast Response Time to Problems
  • 2-Way Video/Picture Capture & Sharing
  • Telestration Capabilities over Live-Video
  • Standard & IR Camera
  • Easy & Secure Communication over Wi-Fi
  • IOS/Android Compatible
  • Reduced Service Costs

          


IMA Dairy & Food USA Inc.
7, New Lancaster Road
Leominster, MA 01453

T  978 549 4823
Service Hotline 978 227 1901